What is the return policy for international orders?

Which countries does Eviana ship to?

We currently deliver to the following countries –
Australia, Belgium, Canada, China, Fiji, France, Germany, Greece, Guyana, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Kuwait, Malaysia, Mauritius, Nepal, Netherlands, New Zealand, Nigeria, Norway, Philippines, Saudi Arabia, Scotland, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Trinidad & Tobago, United Arab Emirates, United Kingdom, United States of America.

How long will it take to receive the ordered products?

The average delivery time is 7-10 business days, depending on the country of residence.

Delivery of Luxe and customized styles may take 7-25* business days due to the workmanship of the product.

What payment options are available on Eviana?

1. Paypal
2. Credit/Debit Card

How do I cancel my international order?

Cancellation would not be accepted for Indya Luxe styles and any customized items altered as per body measurements. In case of any query, kindly get in touch with us on customercare@houseofindya.com or call us on +91-8929987349 / 0120-6850262. Kindly note, orders can only be cancelled before they are packed in our warehouse.

What if I don’t want to pay my international duties and taxes?

If you choose to not pay duties and taxes and refuse to accept the delivery of the product, the refund will be made after deducting the import charges we incur to ship the product back to India. If the return charges are higher than the order refund amount, no refund will be made